United States Postal Service - Official Career Portal
Federal Hiring - 25 Positions Available

USPS Remote Customer Service Representative

Join the United States Postal Service as a federal employee with full government benefits and career stability

$48,000 - $58,000 • Federal Benefits • GS-5 Level • 100% Remote
Start Federal Application

Federal Security Clearance

Government Benefits

Background Check Required

Secure Federal System

Federal Employment Benefits

Telework Eligible

Full remote work flexibility with government-issued equipment and IT support

Career Advancement

Clear GS promotion path with step increases and career ladder opportunities

FEHB Health Insurance

Comprehensive Federal Employees Health Benefits with multiple plan options

FERS Retirement

Federal Employees Retirement System with pension and TSP matching

Additional Federal Benefits

✈️ Paid Time Off

13-26 days vacation + 13 sick days + 11 federal holidays

🎓 Education Support

Tuition assistance and student loan repayment programs

🛡️ Life Insurance

FEGLI life insurance coverage at low group rates

🚗 Transit Benefits

Mass transit and parking subsidy programs

Position Requirements

U.S. Citizenship Required
18 years of age or older
High school diploma or GED equivalent
Pass mandatory background investigation
No felony convictions
Registered with Selective Service (if applicable)

Hear From Our Postal Team

"I've been with USPS for 8 years and the job security is incredible. The federal benefits allowed me to buy my first home and the retirement plan gives me peace of mind."

SM

Sarah M.

Customer Service Supervisor

"The transition to remote work has been seamless. USPS provided all the equipment and the training was comprehensive. I love serving the public from home."

JD

James D.

Remote CSR (2 years)

"As a veteran, I appreciate how USPS values my service. The benefits are outstanding and the work-life balance with telework has been life-changing for my family."

MR

Mike R.

Military Veteran, CSR

Federal Hiring Process

1

Online Application

Complete SF-85P questionnaire

2

Virtual Interview

Video interview with hiring team

3

Background Check

Federal security clearance

4

Final Offer

Official federal employment

Ready to Serve Your Country?

Join 600,000+ federal employees who chose USPS for career stability

Begin Federal Application

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